Account Category
Password reset can be completed through the account retrieval entry.
Multiple delivery addresses can be saved and switched freely.
Order Category
Unpaid orders will be automatically cancelled after a period of time.
Order details can be viewed by entering the order number.
Logistics Category
Logistics status will be updated synchronously during transportation.
Package signing can be completed by others with consent.
Service Category
After-sales applications can be submitted within a reasonable time after receipt.
Shopping experience feedback can be submitted through the dedicated channel.